Terms of Service
Grounding LLC · Draft — last updated June 2026
The service
An AI assistant, reached by text message, that provides health information, organization, and care-navigation help: remembering the health history you share, helping you find and schedule care, preparing you for visits, and explaining bills and insurance.
Not medical advice
The service is an AI, not a doctor. It does not diagnose, treat, or assess medical conditions, and nothing it says is medical advice. For medical concerns, consult a licensed clinician. For emergencies call 911. If you are in crisis, call or text 988.
Eligibility
You must be 18 or older and a resident of the United States.
Subscriptions
The free plan is free. Pro is billed monthly through Stripe and can be cancelled at any time in two clicks from the account page — the cancellation takes effect at the end of the billing period. No cancellation fees, no hoops.
Messaging
By signing up you agree to receive text messages from us, including replies and the reminders you ask for. Message and data rates may apply. Reply STOP to stop all messages, or text DELETE to erase your data entirely.
Acceptable use
Don't use the service for anyone other than yourself, don't attempt to extract other users' data, and don't use it for unlawful purposes.
Liability
The service is provided as-is. To the maximum extent permitted by law, Grounding LLC is not liable for decisions you make based on information from the service. This section will be refined with counsel.
Contact
Grounding LLC · legal@grounding.dev